We define the specific qualities and criteria that your product must meet, in addition to our standard tests.
The test methods and the scope of testing result from those criteria. The primary test, an examination regarding marketability and specific product features are bindingly stipulated in the quality seal contract.
Once the quality seal was awarded, our job continues: Our SGS INSTITUT FRESENIUS examiners regularly inspect your manufacturing sites along the value chain and whether the products comply with the predefined quality test plans. In part this happens by scheduled appointment, sometimes, however, unannounced and unexpectedly. Mystery shopping makes sure that the samples are really selected incidentally.
Should there be deviations of agreed standards or any objections, you will be informed immediately by our examiners and experts. Together we will discuss corrective measures.
If immediate measures do not work out, we reserve the right to withdraw the quality seal. This procedure makes sure that consumers can always count on your quality promise and our quality seal.