You will be awarded our INSTITUT FRESENIUS Quality Seal only after intensive tests during which your product has to meet selected quality criteria. At this we proceed with a clearly specified awarding and testing process.
Over and above our standard tests, together we also define the catalogue of specific qualities and criteria that your product must fulfill. From these criteria result the test methods and the scope of testing. The primary test, examination of marketability and specific product features are binding and established in the quality seal contract.
Awarding Process – Single Steps:
Once the quality seal was awarded, our job continues: Our SGS INSTITUT FRESENIUS examiners regularly inspect your manufacturing sites along the value chain and whether the products comply with the predefined quality test plans. In part this happens by scheduled appointment, sometimes, however, unannounced and unexpectedly. Mystery shopping makes sure that the samples are really selected incidentally.
Should there be variances of agreed standards or any objections, you will be informed immediately by our examiners and experts. Together we will discuss corrective measures.
If immediate measures do not work out, we reserve the right to withdraw the quality seal. This procedure makes sure that consumers can always count on your quality promise and our quality seal.